Standing Behind Our Products With

Industry Leading Service

Gas Detection Services

Gas Detection Service

Our service department is the heart and soul of Electrogas Monitors Ltd. We boast several technicians with a combined 40 years’ of experience in the industry. Utilizing these fully trained service personal, we can provide accurate and knowledgeable technical and service support for a wide range of gas detection products. Our technicians are fully trained and certified in the BW Technologies by Honeywell, Dräger Safety, Blackline Safety, MSA, RAE Systems and GasClip Technologies gas detection lines, with extensive experience and technical knowledge in most other product lines.

Being the experts in gas detection means we strive to always give the best possible service in a timely manner, as such, we strive to maintain a 4 to 5 day turnaround time. All of our serviced monitors are extensively tracked and recorded, enabling us to view the unit’s service history, warranty status, failure rates during each service. We can quickly compile cost analysis to ensure our customers are making the most cost efficient choices. During each time through our service department, each monitor is privy to preventative maintenance, including:

• Downloading internal memory of your detectors to search for instability, short battery life, past failures and alarms

• Assessing sensor date codes to determine age and expectant life of sensors and components

• Providing no charge quotations and assessments of your fleet

Our Customer Loyalty Program is designed to reward our long term / repeat customers with additional savings on maintenance of your gas detection fleet. With this program we reduce our monitor service fee from $65.00 to $35.00, and include a 10% discount on all parts used during the service.

Additional Services

End User Training

Our highly trained sales staff will come to your facility and present the necessary information to your employees regarding the use and maintenance of your gas detection equipment reducing down time and reducing maintenance costs.

Fit Testing

To support our lines of respiratory equipment, Electrogas Monitors can offer
on-site and in-house mask Fit Testing. The Port-a-Count fit testing system can provide you with a quantitative fit test value, certificate and wallet card.

Air Pac mainteance

Our service staff are fully trained and equipped to perform all levels of maintenance on your Dräger and MSA respiratory equipment.

Breathing Air

Our facilities are equipped with breathing air compressors, cascade systems and outside fill point to facilitate your Air Trailer and SCBA refilling requirements. Our equipment is regularly tested and maintained to ensure the highest quality breathing air possible.

Customer Support Tools

Software Downloads

Keep your products up-to-date easily with this gathering of the latest software available for all the products Electrogas sells. In partnership with our manufacturers we provide these files FREE of charge.

Online Training Videos

Developed to assist you in maintaining your employee training on the use and maintenance of their gas detection equipment by them basic understanding on the use and function of any gas detector we carry.

Frequently Asked Questions

The sales team at Electrogas Monitors has complied a list of frequently asked questions and provided the answers (with supporting documents) to help you better educate your staff on our products and services.

Contact Us

6 + 15 =

1-866-341-6167

Red Deer: #1 7961 49th Ave

Calgary: #10, 6320 11th Street SE