Gas Detection Service
Our service department is the heart and soul of Electrogas Monitors Ltd. We boast several technicians with a combined 40 years’ of experience in the industry. Utilizing these fully trained service personal, we can provide accurate and knowledgeable technical and service support for a wide range of gas detection products. Our technicians are fully trained and certified in the BW Technologies by Honeywell, Dräger Safety, Blackline Safety, MSA, RAE Systems and GasClip Technologies gas detection lines, with extensive experience and technical knowledge in most other product lines.
Being the experts in gas detection means we strive to always give the best possible service in a timely manner, as such, we strive to maintain a 4 to 5 day turnaround time. All of our serviced monitors are extensively tracked and recorded, enabling us to view the unit’s service history, warranty status, failure rates during each service. We can quickly compile cost analysis to ensure our customers are making the most cost efficient choices. During each time through our service department, each monitor is privy to preventative maintenance, including:
• Downloading internal memory of your detectors to search for instability, short battery life, past failures and alarms
• Assessing sensor date codes to determine age and expectant life of sensors and components
• Providing no charge quotations and assessments of your fleet
Our Customer Loyalty Program is designed to reward our long term / repeat customers with additional savings on maintenance of your gas detection fleet. With this program we reduce our monitor service fee from $65.00 to $35.00, and include a 10% discount on all parts used during the service.