Customer Support
Understanding your Safety Equipment
FAQs
The sales team at Electrogas Monitors have complied a list of frequently asked questions and provided the answers (with supporting documents) to help you better educate your staff on our products and services.
Q. Why is it necessary to bump test your monitor prior to each use?
A. Before starting work that involves exposure to an atmosphere that may contain a flammable or explosive gas, the atmosphere should be tested with a combustible gas meter. It is extremely important that the meter provides accurate measurements and is fully functional.
Q. How do I perform a bump test without a docking station?
Q. Is there a way to track my daily bump tests in case I get approached by safety personnel or my supervisor?
A. Most of the gas detection equipment available at Electrogas have data logging capabilities. Meaning, that by simply downloading the log, you can prove that your unit has been bump tested. Electrogas has created two manual ways to track your daily bumps tests, which don’t require any computer or software. We have printed log books that can be picked up at our offices. Please contact us if you required some of those log books. Conversely, we offer a downloadable/printable solution to help keep records of any tests performed:
Q. How do I perform a bump test with the BW MicroDock II
Q. Who is the Electrogas Monitors representative for my area?
A. Electrogas is represented throughout Western Canada. You can find direct access to your sales representative by visiting our contact page.
Q. Why does my monitor go off, even when I know there are no gases present?
1. A drastic or sudden changes in temperature or pressure. The technology of the sensors within your personal gas detector may cause some fluctuation when this occurs.
2. Sensor poisoning or exposure to cross-reference materials.
Thankfully, if your monitor does move off zero due to any one of these factors, you can perform a fresh air zero to reset the sensors.
Q. My monitor is calibrated to methane, is that my only option? Is it the best option?
An article released by BW Technologies, found HERE , discusses the best practices when selecting a calibration gas mixture.
Q. My Dräger monitor is giving me a numbered error code, what does that code mean?
Q. What is the best recommended practice for cleaning my gas monitor?
A. The care and maintenance of your gas detection monitor are very important. The proper procedure should be followed in order to ensure that any products or materials being used to clean the monitor are not going to affect the performance of the sensors.
Electrogas does sell a product called Staticide. It is the same product our techs use to get your monitor looking like new. It is approved for use around electronics and the technology found within the sensors. Please note, that this product should only be used to clean casings or covers – not the electronic components of any of your gas detection equipment.